The Solution to Have Back Your Surface Device’s Life If the above options are failed to help you in turning on your surface device, then you should proceed with the following solutions below. So have patience and give your system 15 to 20 minutes to be in action. Windows logo can appear in 10 to 15 minutes, and that entirely depends on the battery that much is low it is. In that case, charge your system battery first minimum for 10 minutes before pressing the power button. If your device has these top two issues, then press the power button to turn on the device back.īattery issues can found in surface 3 that can lead the surface pro 3 to a black screen. So do check that sleep mood is not on as the system goes sleep to save tasks and get shut down on its own. When we work on our system’s setting, so at that time in the hurry we save some settings which are beneficial for our devices, but we don’t remember. Secondly, the device is not on the sleep mood. The purpose of power saving mood is to save the battery of the invention, so it automatically turns off the laptop. So make sure before taking a significant action for surface working, you have to see first that your device is not in power saving mood. Sometimes we miss small tiny things which don’t allow our surface device to get switched on. You need to check a few things before going to solve the surface problem issue. How to troubleshoot a Surface that won’t turn on The symptoms talked about over of the surface black screen indicate that you need to analyze what the issue is with your surface device. No Response from the surface device when you press the power button.The screen does not turn on (Stay Black).To find out what the matter is, firstly, you should know the symptoms that your device is demonstrating. Slide your Surface down into the docking station, then slide the sides of the docking station into the sides of your Surface.If any problem occurs from the issues mentioned above, then this is obvious there is something fishy. If you're using a Type Cover, open it so it lies flat. Unplug the Surface from its power supply and remove any attached accessories from your Surface. ![]() To learn how to switch to the built-in speakers on your Surface, go to Troubleshoot Surface Dock and docking stations.Ĭonnect your Surface to the docking stationĪfter you've set up your workspace, place your Surface in the docking station to connect to it. Without external speakers, you may not hear audio when you're using your Surface. For more info on adapters, go to Connect Surface to a TV, monitor, or projector.Ĭonnect any audio accessories, such as wired speakers or headphones. If your monitor cable doesn't have a Mini DisplayPort connector, you'll need to buy another cable or an adapter. If you want to use a wired network connection, connect a network cable to the Ethernet port on the back of the docking station.Ĭonnect your USB computer peripherals to the USB ports on the docking station.Ĭonnect a video cable from your monitor to the Mini DisplayPort on the docking station. Plug the AC end of the docking station's power cord into an electrical outlet or power strip, then plug the other end into the power jack on the docking station. When you need the reliability and speed of a wired network connection, connect your Surface to a wired network using the ethernet port on your docking station.Īfter you've unpacked your docking station, put it where you want on your desk and leave out any necessary cords or cables to get to them easily. Transfer large files to an external drive, connect a USB printer or headset, charge accessories, and more.Ĭonnect your favorite audio accessories, such as wired speakers or headphones, to your docking station’s 3.5mm audio port. Depending on your monitor's connectors, you may need a display adapter (sold separately). Use this port to connect to your external monitor. The power jack connects your docking station to its power supply. ![]() Get to know the ports available on your dock. Use the docking station to connect your Surface to full-size monitors, an ethernet connection, external speakers, and more. Note: For information on how to find your docking station model, see Identify your Surface Dock and features.
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